2009-2-23-Bea

一、主题：Counter top laminated

1、背景：收到一个不知道是哪个国家客户的询价

Hello,
      My name is XXX with the XXX Company limited, And i have contact you to know if you can make me an enquiry of some counter top liminate.the type of Laminate Countertops i want to order: Please i need you to email me back with the countertops laminate size. length, domination so that i can choose for myself okay

Quantity that is the countertops laminate i am looking for and also i will like you to go ahead and e-mail me back with the quotes Price of the Laminate Countertops and the Types of Payments you do accept so that i can go ahead and Proceed with my Order...Hope to hear from you and have a Nice working day. Regards.

2、聊天记录：

[9:15:23] Bea 说： counter top laminate这个应该就是要加厚的吧？

[9:16:15] catherine 说： 是的

[9:17:49] Bea 说： 一个不知道是哪的客户，说要这种产品，然后报给他他自己选择要哪种加厚的

[9:18:10] catherine 说： 是报过的吗?

[9:18:38] Bea 说： 没，新的

[9:18:51] catherine 说： 哦,好

[9:19:38] Bea 说： 我都不知道怎么列啊，没说哪里，也没说尺寸，我们直接报96X26的给他不？

[9:21:17] catherine 说： 有没有说要什么石头啊?

[9:21:54] Bea 说： 没说

[9:22:26] catherine 说： 哦,那你挑一些报吧

[9:23:02] Bea 说： 哦，那我看一下之前有一份是报美国市场，我就按那里面的石头好了

[9:23:18] Bea 说： 那加工方式就是那些加厚的我都弄上到头了

[9:23:41] catherine 说： 好的

3、回信及感想：

因为从信里看不出这个客人是从哪个国家来的，也没说要什么尺寸。再一个是觉得这个人说话挺拽的，如果不报价给他，下接问他说要什么尺寸，什么石头的估计他就不回了，所以和小吴商量了一下，决定先按美国市场的报给他。

Dear XXX,

This is Bea's greeting from Apexstone China. Thank you very much for your business enquiry.

Please see the attachment for the price list of the laminated counter tops and the photos. There are 20colors for your reference.

The size of the countertop we quoted for your reference is 96"X26"X 3/4" and the laminated piece is 96"X1 1/2"X3/4", the back splash is 96"X4"X3/4". If the size is not that you want then kindly tell me what size you want and what colors you like, and we will revise the price list for you.

If you have any question please feel free to contact me. I am willing to give you my best service.