Imported Marble
Imported Granite
Chinese Granite
Chinese Marble
Sandstone
Travertine
Limestone
Slate
Onyx
Engineered stone
Quartz stone
Lava Stone
Stone for Fabricator
1.asp
Stone Slabs
Architectural Stone
Tiles - Cut to size
Kitchen Countertops
Bathroom Vanity Tops
Bathroom Tub Surround
Bathroom Tub & Shower
Kitchen & Bathroom Sinks
Window Sills
Threshold
Stairs Thread & Riser
Medallion & Border
Mosaic: Inlay & Border
Stone trims & Moulding
Baluster & Railing
Stone Columns & Pillars
Paving Stone
Surface & Edge Finishing
Decorative Stone
Fireplace Mantel Surround
Water Fountain
Gazebo
Planters
Door Way
Tables And Benches
Alcove
Statue
Sculpture & Carvings
Vases & Urns
Drawer Knobs & Handles
Faucets,Sinks,Cabinets
Faucets & Taps
Solid Wood Cabinets
Memorial Stone
Tombstone & Headstone
Crating & Loading
Crate Bracing & Loading
Label, Crating & Mark
Stone college >> Daily Discuss >> 2009-2-25-Crystal

2009-2-25-Crystal


Author:Crystal Date:2/25/2009 Read:1968

1.背景:

客户说要CAP的报价,我们也不清楚这是什么,所以要核实细节才好准确报价。

Customer’s mail:

 Here are the specific cap sizes and quantities:

1.       20” X 40” X 8” – Quantity 22 count

2.       27.8” X 40” X 8” – Quantity 5 count

 3.       28.4” X 34” X 8” – Quantity 5 count

 4.       35” X 20” X 8” – Quantity 2 count

 5.       38.5” X 35.4 X 8” – Quantity 5 count

These need to be in Galala, Straight Cut All Sides – Slightly Honed.

2.沟通过程:

[10:07:48] yan 说: Crystal,这份有没有图片什么的?

[10:12:23] Crystal 说: 没有哦

[10:12:31] Crystal 说: 你也不知道CAP是什么吧

[10:13:44] yan 说: 应该是盖子之类的,就不知道他要做什么用的

[10:14:34] Crystal 说: 呵呵,slightly honed 这个有标准吗

[10:15:15] yan 说: 应该是比较轻微的亚光吧

[10:17:36] Crystal 说: 哦,如果他真有下订,可能也要寄样品吧

[10:54:29] yan 说:那个你先跟客户问清楚了再报,问一下他那个尺寸是单纯做平板,还是说还有其它的深加工,比如做异形之类的

[10:55:11] Crystal 说:

[10:56:36] yan 说: 那今天这份暂时不处理了

[10:57:04] yan 说: 你最好把细节都问清楚,这样的话也省得一直再改

 

3.总结

国外一些工程部件的术语、叫法跟国内不太一样,模糊的地方要跟客户确认清楚,免生歧义或误解。另slightly honed不知有没对应的量化标准,像具体的#300#500等。如果有细化区别,下单前就要跟客户细致确认甚至发样品对比了。

My reply:

Dear ***,

We don't quite understand what is "CAP", what they use for. Would you like them to be just cut-to-size or you will buy these small blocks to process other shape? I'll quote you precisely as per your clear explanation on it.

Many thanks!

Postal address: 6th floor, Guangxing Building, 466th Nanshan Road,Xiamen 361006, China Tel: 86-592-566-8980 Fax: 86-592-376-1099